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Legal & Transparency

Privacy Policy

How Rapid Movers collects, protects, and handles your information in accordance with applicable Canadian privacy standards (PIPEDA).

Notice: Rapid Movers is an independent Canadian moving business operating all moving services and customer dispatch described herein. This policy outlines current information practices in accordance with Canadian privacy guidelines. Website and technology infrastructure developed by Arkbud Dynamics Inc..

1. Information We Collect

When you request a moving estimate through our website or via email, we collect contact and logistical details including your name, email address, phone number, origin and destination addresses, preferred moving dates, and property details.

2. How We Use Your Information

We use this information exclusively to:

  • Generate itemized moving estimates and confirm route feasibility.
  • Coordinate dispatch, moving crews, and equipment on moving day.
  • Communicate operational updates regarding your booking.
  • Fulfill business, administrative, and accounting records.

3. Analytics and Tag Management

This website uses Google Tag Manager to coordinate measurement tags and manage client-side event signals, alongside analytics services to understand how visitors interact with our site and to measure the effectiveness of marketing activity. These services may set cookies or use similar technologies.

  • Google Tag Manager (Google LLC) — serves as the central container and tag-management system for deploying authorized measurement tags and handling application dataLayer events. Google Tag Manager itself does not store cookies or collect personal information; it orchestrates client-side event signals.
  • Google Analytics 4 (Google LLC) — collects anonymised usage data including pages visited, session duration, and general geographic region. Data is processed by Google in accordance with Google's Privacy Policy. We use this data to understand site usage and to measure quote form submissions as business conversions. We do not enable Google Signals or cross-device tracking.
  • Google Ads conversion measurement (Google LLC) — if you arrive at this website via a Google advertisement, Google Ads may record whether a conversion event (such as a completed quote request) occurred. This is used solely for advertising performance measurement. (Currently inactive until configured).
  • Meta Pixel (Meta Platforms, Inc.) — if enabled, this technology may record page visits and conversion events for visitors who have a Facebook or Instagram account, and may be used to measure advertising performance on Meta platforms. Meta processes this data in accordance with Meta's Data Policy. (Currently inactive until configured).

Third-party measurement services are only active when the corresponding measurement credentials have been configured. You may opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on. You may manage Meta advertising preferences through your Facebook Ad Settings.

Note: Rapid Movers does not use analytics tracking for automated decision-making that affects individual users, and does not sell personal data to advertisers.

4. Campaign Attribution

If you arrive at this website via a link containing campaign parameters (such as utm_source or utm_campaign), Google Analytics may record these parameters to attribute the visit to the originating marketing channel. This information is used only for internal marketing analysis and is not shared with third parties for targeting purposes.

5. Cookies and Local Storage

This website uses cookies placed by Google Analytics and, if enabled, Meta Pixel, for the measurement purposes described above. These cookies do not contain personal information such as your name or email address. Google Tag Manager itself does not place cookies. This website does not use cookies for authentication, personalisation, or commercial profiling beyond marketing measurement.

This website also uses Cloudflare Turnstile, a security challenge service by Cloudflare, Inc., which may use cookies or browser fingerprinting to distinguish human visitors from automated bots when you submit the quote form. No personal information is stored by Turnstile beyond this session-level security function.

6. Data Sharing & Security

We do not sell, rent, or trade your personal information to third parties. Information is only shared with internal dispatch staff, verified technology infrastructure providers (including Brevo for transactional email delivery and Cloudflare for hosting and security), and measurement services described in Section 3, strictly to fulfill your moving request or measure marketing performance.

7. Contact & Inquiries

If you have questions regarding this policy, wish to review the information we hold, or wish to withdraw consent for analytics tracking, contact our team at:
info@rapidmovers.ca

This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Questions requiring formal legal advice should be directed to a qualified Canadian privacy lawyer.